Shipping policy
Our packages are shipped several times a week. Usually within a few days after the order confirmation, you will receive a track & trace code via email. The package usually takes around 2-4 days to arrive, depending on its destination. Please allow up to 5 business days to prepare for shipment. Gallery Rangart ships worldwide, the shipment fee that applies to your country is automatically calculated. Note that international customs charges are the buyers responsibility.
We securely pack the painting in layers of bubble wrap and a wooden board, in a firm cardboard box.
If you see any damage when your package is being delivered, you can either refuse the shipment as [damaged – return to sender] or you can have the delivery company mark the tracking as [received damaged, subject to further inspection]. Please file the claim immediately! You also must keep all boxes and packing material. When you call you will need the tracking number of your box, a description of the damage, and its value. Please make photos of the damages package and send them to Gallery Rangart with the info of your actions on it.
Import duties, taxes, VAT or any other charges, if any, is the responsibility of the buyer and I have no control over them. Please check for any import duties or taxes applicable in your country.